How long will it take to ship my order?
All orders are processed within 24 business hours and shipped within 3-5 business days. Deliveries take 14 to 18 business days and, in exceptional cases, more than 30 business days.
When will I receive follow-up information?
Within one week after your order has been completed (shipped), you will receive a notification of your tracking number. If you do not receive your tracking number within 7 business days, contact us!
Orders from Europe, USA and Canada usually take approximately 10 working days to be delivered from the date of shipment. Orders worldwide take from 18 to 22 business days and in exceptional cases may take more than 30 business days. Please note that in some countries, customs may cause an additional delay in delivery. We recommend that you keep an eye on your follow-up.
If you have more than one item, you will most likely receive them separately. Each item will have its own shipping code.